We are a people company. We believe in empowering people to solve business problems with data.
At Fulton Analytics, we seek out individuals who are passionate about people and data, who are not afraid to venture into the unknown. We hire brilliant data minds focused on innovation and delivering excellence. Our promise on every project is to practice high-touch communication, cultivate trusted partnerships, and deliver data success.
As a Data Delivery Manager (part-time position) you’ll be engaging with all parts of our business at Fulton Analytics. You’ll leverage your data-driven mindset and your passion for people in a multi-faceted role. The Delivery Manager will assist in account management, client success, delivery management, and sales support to ensure we are delivering data success to our clients.
If you enjoy a variety of challenging client-facing responsibilities and are natural at building trusted relationships - you will thrive in this role. Utilize your ambition and outgoing personality to engage clients through outbound messaging and proactive outreach to new and existing clients.
Responsibilities
Build relationship capital through intentional outbound messaging and engagement of industry contacts
Assist in end-to-end project delivery to drive client satisfaction, client retention, client expansion, and client referrals
Ensure client satisfaction by facilitating daily client touch-points, establishing rapport, and becoming a trusted partner
Promote client retention by securing project extensions, quantifying business value, and providing consulting expertise
Drive client expansion by being technically curious, positioning solutions, and uncovering new opportunities within clients
Solicit client referrals and documenting testimonials, writing case studies, and asking for introductions to new clients
Provide outgoing account management, sales support, project delivery, and strategic business consulting
Engage in daily social-selling by leveraging LinkedIn to share industry content and target/prospect new potential clients
Organize and promote events and Meetups by creating attendee lists and sending out weekly invitations
Leverage an AI assisted approach to create slide decks, technical diagrams, and requirements documents
Assist with business/technical discovery with clients to align business problems to technical solutions
Help facilitate the analytics enablement through end-user training, user guides, best-practices for PBI adoption
Help faciliate pre-sales Data Strategy Sessions, document notes, and recomend next steps
Assist with a variety of other client support activities such as scheduling client lunch, dropping off bagels at clients, ordering company swag, writing hand-written cards, creating social content, e-mail automation, organizing events, documenting client notes, conducting client surveys, etc.
Requirements
2-4 years of experience client success, account management, business development, technical sales, or customer service
Bachelor’s Degree in Business, Computer Science, Statistics, Mathematics or related field/discipline preferred
Candidate must be collaborative, possesses a team-first mindset, and positively contribute to building #TeamFulton culture
Candidate must embody company Core Values and be committed to our mission of over-communication
Candidates must be local to Minnesota, have a valid drivers license, and be able to attend in-person events/client visits
This is a part-time hourly position with the ability to earn variable compensation such as bonus & commission
This is a hybrid position working from a Microsoft Teams virtual office space
Apply below or forward a resume to: careers@fultonanalytics.com
